Occasionally mold growth occurs despite taking preventative measures. Please use the following resources in the event that visible mold is present in your space.
Please do not attempt to clean mold by yourself!
RPI has resources available to assess and remediate mold, including a New York State licensed Mold Assessor, a project management team, and departments that can assist in minor mold remediation.
RPI's Environmental and Site Services team is approved to remediate up to a 10 ft2 area (approximately a 3'x3' square area). New York State Department of Labor requires mold growth larger than 10 ft2 to be assessed by a licensed mold assessor, a mold remediation plan, and remediation actions to be carried out by a licensed mold remediation contractor, which will be managed by project management staff.
Reporting Procedures
To report visible mold growth, submit a work order request to the Facilities Customer Service Center (FIXX) by following the instructions detailed on the FIXX website.
FIXX will send your work order request to the appropriate physical plant shops and will include EHS as need to further evaluate the issue at hand.
Please note that FIXX is available Monday-Friday, 7:00am - 4:30pm.
To report excessive moisture, leaks, or floods, IMMEDIATELY contact the Facilities Customer Service Center (FIXX) at 518-276-2000 during their hours of operation, Monday-Friday 7:00am-4:30pm.
When FIXX is closed and there is an emergency (flooding, system failures that require maintenance, etc.), contact Public Safety at 518-276-6611.
FIXX will send your work order request to the appropriate physical plant shops and will include EHS as need to further evaluate the issue at hand.
Mold Response Procedures
If suspected mold growth is in your area, follow the reporting procedures detailed above. Staff in positions involved in mold response will follow EHS Mold Prevention & Response Guidelines.
